Favrskov Municipality has focused on increasing the registration of violent incidents. Something that used to happen either in manual forms, in EASY (the governmental system) or not at all. A registration in C3 is only expected to take a quarter of the time compared to registrations in EASY, and the manual forms are difficult to use for prevention, as number, patterns in terms of time and place etc. could not be easily inferred. Especially not over larger, combined areas.
Together with Favrskov Municipality, we have prepared as simple as possible registration of different degrees of incidents - occupational injuries, violence, threats and harassment. At the same time, if the incident is sufficiently serious, the manager is immediately involved. The victim - or victims - is then immediately helped to defuse/start recovering from the incident.
Favrskov Municipality expects to shed light on the real number of incidents and to support staff in the school area, day care centres, the elderly, the disabled and psychiatry area, etc. through targeted preventive action. In addition, individual employees get help through history-recording of minor events that accumulated can have a big impact on the individual.
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"We lacked the big picture, including the manual forms", says Steen Lundgaard Jensen, Occupational Safety and Health and Lean Consultant at Favrskov Municipality. In particular, he appreciates the increased simplicity combined with automatic notification of the management staff and health and safety representatives in case of violent incidents.